Where can I send my SEA&SEA product for service and warranty?
The Product Servce and Warranty link
HERE
or located above will have all the information, shipping labels and forms required
for sending your SEA&SEA product to the Service Center.
How can I purchase service parts for my SEA&SEA product?
Whether you are a retailer or consumer, you may contact SEA&SEA to purchase
service parts. Contact information may be found on the Product Service and Warranty
page
HERE or located above.
What is an o-ring?
An O-ring is a gasket used on SEA&SEA housings to keep them waterproof. You will find O-rings sealing the buttons, ports and doors of all SEA&SEA housings. All SEA&SEA O-rings are colored blue.
How do I care for my O-rings?
It is best to clean the door and port O-rings before each use. An overview of O-ring basic maintenance is available here. O-rings may be cleaned with fresh water and then lubricated with SEA&SEA silicone grease. It is important to use only the suggested silicone grease. Other types of grease may cause the O-ring to become gummy, attracting debris. For all other sealed O-rings, have them serviced annually by a SEA&SEA Service Center.
How do I clean my cameras housing?
After each use it is important to soak your camera housing in fresh water. This should be done before any salt water or chlorine has had time to dry. Be certain that your housing is sealed before you submerse it in water. Activate all buttons and controls while soaking. DO NOT USE any other chemicals or cleaning agents on your camera housing!
What size memory card will the DX-1200HD
use?
The DX-1200HD will use a SD or SDHC memory card with capacity up to 8GB. We
suggest using a quality brand card such as Sandisk or Lexar.
What battery is used for the DX-1200HD?
The DX-1200HD uses a LI-ION battery (compatible as NP-40). Spare or replacement
batteries (Part # SS-54103) may be purchased from SEA&SEA authorized retailers.
What features and accessories are available on the DX-1200HD?
Please visit the DX-1200HD product specifications located
HERE.
What is the depth rating of the DX-1200HD?
The DX-1200HD can be used to depths of 45m/150ft.
What size memory card will the DX-1G and
DX-2G use?
The DX-2G is compatible with an SD and SDHC memory card with capacities up to
16GB. The DX-1G is compatible with SD and SDHC memory cards up to 4GB. We suggest
using a quality brand card such as Sandisk or Lexar.
What features and accessories are available on the DX-1G and DX-2G?
Plesae visit the DX-2G product detail page
HERE.
Please visit the DX-1G Tutorial located
HERE.
What battery is used for the DX-1G and DX-2G?
The DX-1G/2G uses a LI-ION battery (DB-60). Spare or replacement batteries (Part
#SS-1G BATTERY) may be purchased from SEA&SEA authorized retailers.
What is the depth rating of the DX-1G and 2G?
The DX-1G and DX-2G can be used to depths of 55m/180ft.
SEA&SEA US maintains an online store
HERE
for North American consumers.
Additionally, SEA&SEA supports authorized retailers in the United States,
Caribbean, South America and other territories or worldwide through distributors.
All purchases can be made through an authorized retailer, the SEA&SEA online
store or a SEA&SEA regional distributor.
To locate an authorized retailer, please use the
FIND
A RETAILER link. You may also search the internet for authorized SEA&SEA
internet retailers.
To locate a distributor in your country, please visit
SEA&SEA
Japan.
